Mail & Service Center Guidelines

In order for us to better serve you, below are some guidelines.

MAIL PROCESSING

OUTGOING

• Multiple trays, tubs, and boxes must have a pink slip attached with an account number. (Pink slips available through the Mail Center.)
• Trays must have sleeves at all times.
• Use tubs for large mail pieces.
• Metered mail should be prepared for processing by stacking envelopes in the SAME direction.
• Envelope flaps should be in the open position.
• Separate your foreign mail from US mail so appropriate postage will be affixed.
• Request for trays, sleeves and tubs can be obtained by emailing the Service Center.
• CAMPUS MAIL
  • Address with names and box numbers.
  • Organize items in box number order.
  • Items should be no smaller than postcard size.

PACKAGE DELIVERY

  When possible, give at least a few days advance notice for movement of product from storage to departments or other internal movement requests. (Please email Ken Clark and cc: Lisa Larson for requests)

PRINT JOBS

• Save your department/office money by utilizing the lower cost of the high speed copier in the Service Center.
  • Stand-Alone Printer Cost: $.04 per copy
  • Sevice Center Cost B&W: $.03 (If you use standard 20lb. white paper)
  • Service Center Cost Color: $.10 (If you use standard 20lb. white paper)
• For additional costs, contact the Service Center.
• Prior to sending your job to the Service Center copier/printer, please call for proper set up.
• Check out our website (Service Center) listed under Campus Offices on the Cornell homepage. It contains additional helpful information and links to other mail providers.