Conference Calls from your Desk Phone

Initiate a conference call.

  • Establish 1st call;
  • Press CONFERENCE key and a new line will be brought up using the same account;
  • Dial the number and press SEND key to establish the second call;
  • Press CONFERENCE key to establish the conference.

Join more parties in established conference call.

  • Establish conference call;
  • Press CONFERENCE key and a new line will be brought up using the same account;
  • Dial the number and press SEND key to establish the second call;
  • Press CONFERENCE key to join the new party in the established conference.

Split and Re-conference.

  • During the conference, press HOLD key. The conference call will be split and both calls will be put on hold separately with 2 LINE keys blinking in green;
  • Select 1 LINE key and press to resume the 2-way conversation;
  • If users would like to re-establish conference call, before 1 separate LINE is selected, press the CONFERENCE key right after the conference call is split.

Cancel Conference.

  • If users decide not to conference after establishing the second call, press EndCall softkey instead of the CONFERENCE key.
  • This will end the second call and the screen will show the first call on hold.

End Conference.

  • Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or
  • Users could press the EndCall softkey or simply hang up the call to terminate the conference call.

Note:

  • The party that starts the conference call has to remain in the conference for its entire duration, you can put the party on mute but it must remain in the conversation. Also, this is not applicable when the feature "Transfer on Conference Hangup" is turned on.
  • The option "Disable Conference" has to be set to "No" to establish conference.
  • When using Easy Conference Mode, use SEND key to dial out the second call instead of using #, even when # could be used as SEND in normal phone calls.